General conditions of sale -

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GENERAL CONDITIONS OF SALE AND RETURN POLICY

1.Data of the seller.-
In compliance with the LSSI or Law 34/2002, of July 11, of services of the information society and electronic commerce we inform that "www.uriclak.com" and the Uriclak brand are the property of VITALNOVAX  domiciled in Málaga, Paseo de Reding, 43 telephone + 34 646088200 and contact email pedidos@uriclak.com.

2. Information of the products and validity of the offer
The device for  male urinary incontinence that are sold in this online store is registered healthily.The final price to be paid by the customer, including shipping costs is US $ 75 (America and other countries of the world) or 65,27euros (Europe). The price for Europe of 65,27 euros also includes VAT. The price can be revised exceptionally due to changes in market regulation, supply and demand.

3. Languages.-
The purchase of the products can be made in the following languages:
-Spanish
-English
-French
-Portuguese
-Italian
-German
-Russian

*In addition to Europe and Latin America, Uriclak is sold in Canada, the United States, Brazil, Russia, Turkey, Egypt, Israel, Morocco, Australia and New Zealand,


4. Price and taxes.-
They are marked on each product, expressed in euros or dollars, and include the applicable VAT in Spain (10%) and include transportation.

5. Availability.-
The products offered on the web are always in stock.

6.Process of purchase and form of payment.-

The purchase process requires the acceptance of all the rules contained in the present General Conditions of Sale, and privacy policy.
Payments can be made through 3 ways:
-Paypal and payment by card: secure payment platforms. It can be made through account in Paypal or with credit and debit card. Never, the customer's bank details will be accessed.
-Wire transfer: once the order is placed, the customer will contact us through the contact form and will be provided with the necessary data to make the transfer.
-Cash on delivery: Money will be paid at the time of delivery of the product. This option is only available for Spain, Germany, Portugal and Italy. For Germany, Portugal and Italy, this service will have an additional cost of 4.73 euros.

7. Shipping.-
Shipments will be made by Post, (certified shipments), unless there is another agreement with the buyer in which case will use the courier company Nacex.
DELIVERY TERM: The delivery time is according to countries. Once confirmed the payment of the items purchased, will receive the maximum period of 4 business days in Spain, one week-10 working days in Europe and 14 days-one month for the rest of the world. The delivery of the orders will be made at the delivery address freely designated by the user. Thus, the provider does not assume any responsibility  when  the information provided by the user are false, inaccurate or incomplete. If all data is correct, if you do not receive it within 3 months from the date of the claim, we will proceed to the return of your money, even if you receive the order later.

8. Returns.-
Customers can desist of purchase in 14 days, paying  the shipping costs  incurred. But once the safety seals are removed from the box of the article, for reasons of hygiene, no refund will be possible, except for reason of manufacturing defect. To make the return, the customer must send an email to pedidos@uriclak.com.

9. Warranty.-
All products offered through the website are completely original and new. All of them have a guarantee period according to the criteria and conditions described in Royal Decree 1/2007, dated November 16.
The warranty does not cover damages of the product as a result of misuse.
Once we have received the product and have verified that it was a manufacturing failure, we can deliver one in perfect condition, or if the customer prefers, we will proceed to the refund of the amount paid.
In case of return of a product with the guarantee, we assume the transport costs.
To make the return contact by email pedidos@uriclak.com.

10. Data protection.-
We inform you that the personal data provided will be the responsibility of VITALNOVAX CB for the purpose of managing purchases, orders, budgets or provision of services, under the legitimacy granted by your express consent. No data will be transferred to third parties except legal obligations.  You can access, rectify and delete the data, limit them or even oppose their treatment. More information about data protection at legal Notice section.

11. Prohibitions.-
It is not allowed in any sale, distribution or commercial use of the products purchased through this website, either in whole or in part.

12. Cookie Policy.-
This website uses own and third-party cookies to improve user navigation and analytical functions. More information about our cookies policy in "legal notice".

13. Applicable legislation and jurisdiction.-
These legal conditions of sale have been drafted under Spanish law.

14. Modification of conditions of sale.-
These conditions may be modified at any time, depending on legal changes or the evolution of this website and the products offered. In any case, customers will be informed of such modifications by notice on the homepage of the online store.

15. Acceptance of the conditions of sale.-
The purchase of any product offered in this store, supposes the knowledge and acceptance of the legal conditions - conditions of sale and legal notice - of this web.

 
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